Frequently Asked Questions
Everything You Need to Know About Ordering from Wollongong City Patisserie
Answers to Common Customer Questions
At Wollongong City Patisserie, we want ordering your cake or dessert to be simple and stress-free. This FAQ page answers common questions about our cakes, custom designs, flavours, ordering process, delivery, and pickup. If you need more information or have a specific request, please contact us through our website or official contact details and we’ll be happy to help.
Where are you located?
We are based in Wollongong and serve customers across the local area with freshly baked cakes, pastries, and desserts.
Do you offer gluten-free options?
Yes, we prepare gluten-free items on request. Please place your order in advance so we can prepare it fresh for you.
Is your food halal?
Yes, all our food is 100% halal and freshly made in our shop.
Do you serve breakfast all day?
Yes, breakfast is available all day.
What types of coffee do you make?
We serve all types of coffee, including espresso, cappuccino, latte, flat white, long black, mocha, and more.
Do you sell cake slices individually?
Yes, we sell cake pieces individually, so you can enjoy your favorite flavor anytime.
Do you have Dubai chocolate and Dubai cake?
Yes, we make and sell Dubai chocolate and Dubai cake fresh in our shop.
Do you offer small cakes for small gatherings?
Yes, we have an extra small cake that serves up to 6 people. The price is $35.
Do you make custom cakes?
Yes. We specialise in custom birthday cakes, kids’ theme cakes, and celebration cakes. You can share your idea, theme, or reference image with us.
Can I customise the name, age, or message on a cake?
Absolutely. Most of our cakes can be personalised with a name, age, or short message.
Do you make kids’ theme cakes?
Yes. We create a wide range of kids’ theme cakes including cartoon, character, and designer styles.
Are your products made fresh daily?
Yes, all our products are freshly prepared in our shop to ensure quality and taste.
Do you use edible images and toppers?
Yes. Edible images are food-safe. Some decorative toppers may not be edible unless mentioned.
Do you provide catering services?
Yes, we offer catering for events, parties, and special occasions. Contact us to discuss your requirements.
Do you supply cafés?
Yes, we supply cafés and offer special wholesale pricing. Please contact us for details.
Can I place custom cake orders?
Yes, we accept custom cake orders. Let us know your design, size, and flavor preferences in advance.
Do you take last-minute orders?
We try our best to accommodate last-minute orders, but we recommend ordering in advance for guaranteed availability.
What We’re Known For
Handcrafted cakes and pastries, baked fresh for every celebration
Custom birthday and celebration cakes
Kids’ theme cakes and character designs
Elegant designer and buttercream cakes
Pastries, cookies, and sweet treats
Fresh, made-to-order desserts
Our custom cakes are especially close to our heart. We love bringing ideas to life, matching themes, colours, and designs to make each cake feel personal and memorable.
Randomly stopped in to this place since we were nearby and got two delicous cheesy crossiants and some of the best freshest donuts Ive had in ages. The custard was excellent. The man who served us was very friendly and threw in two free date cookies and he also upgraded my drink. Gotta love a creative bakery with fresh snacks. Will definitely come back to support them 😋💖
A small shop, but big on taste! I ordered a cake from Wollongong City Patisserie to thank the staff at a local school, and it was simply perfect. The cake looked stunning, with a flawless colour theme, and even better—it tasted absolutely delicious! Everyone enjoyed it immensely. Wollongong City Patisserie is not only a talented baker but also a true professional with a heart for the community. Highly recommended!
The absolute best pain au chocolat I’ve had anywhere in NSW. The Arab chocolate is incredible as well. Will definitely be coming back soon!